Our services
DUCC provide a full range of IT services to support the University business, its staff and students.
Popular services
Quick links to our most frequently accessed service information:
- Authentication
- Cyber security
- Purchasing IT equipment
- Telecoms
- Virtual Private Network (VPN)
- WiFi
Student IT services
Find out more about your IT account and update your password. Get online wirelessly and learn more about internet in your Deaportment.
Activate or recover your IT account
Access your email account using mail@DU, mobiles and tablets
Find out where your nearest PC cluster is, including those with accessible facilities
Connect your devices to the University’s Wi-Fi network
Top tips for keeping your devices virus free
How to access VPN software and get online
IT Service Catalogue
The IT Service Catalogue is the complete collection of all IT services that we provide.
Organised alphabetically by thematic area, the subsequent entry for each individual service gives details of its features, who is eligible to use the service, the Service Level Agreement (SLA) in place, the hours during which we provide support for the service, plus access information.
Our service categories
Finance, recruitment, communications and marketing, analytics and more
Audio visual, document management, email, calendar and telephony
Desktops and applications, printing, networks and software
IT Support Centre, support for institutions, policies, training and consultancy
Projects, development, web and digital services
Research computing, outreach and consultancy, applications, software engineering and storage
Teaching and learning tools, podcasting and exam services
Passwords, access management, directories and system protection